Highest Payment Security
Make sure that any online shop you buy from uses a secure server before sending sensitive data such as your credit card number. Thomann has been using secure servers which encrypt all data before sending since 1998.
All information which is not sent via a secure server ends up online unencrypted. In practice, there are very few cases where someone gets at this data and uses it. What happens lot more frequently is that curious employees of a provider or even someone in your own office has a sneaky peek at your emails.
There are hundreds of online stores around which have no warehouse and have no agreements with official suppliers. Thomann GmbH is a family company founded in 1954 which has 73.000 items in stock for immediate dispatch to you.
There are numerous sites where you can check if an online dealer is reputable or not. Opinion portals such as dooyoo or ciao! may contain some unfair feedback and some instances of self-praise, but they can give you a good overview of the respective industry. The Thomann store receives regular excellent feedback, and this is the reason why it has been the leading provider to musicians throughout Europe for years.
We're looking forward to hearing from you and aim to solve any problems as soon as we can.